Fair and transparent refund process
Inspection Process: Refunds are processed after inspection of the returned item or verification of the complaint for perishable products.
Processing Time: Refunds for online payments will be credited to the original payment method within 5-7 business days.
Opened or consumed perishable items (like fruits, vegetables, or dairy) cannot be refunded.
Items marked "non-returnable" or final sale are not eligible for a refund.
Perishable Products
Within 24 hours
Non-Perishable Items
Within 3 days
Notify us within the specified timeframes to claim a refund or replacement.
Quick Tip: Take photos of damaged items immediately upon delivery to expedite the refund process.
